Get in touch

Let's build your
dropshipping success

Whether you're a Shopify seller, Amazon brand, or TikTok creator — our team is ready to help you source and ship from China with zero inventory risk.

FAST
RELIABLE
GLOBAL

How to reach us

We're here to answer your questions and help you start selling faster.

Office address

Unit 1203, Central Business Tower, 88 Huaihai Road, Shanghai 200021, China — easily accessible and ready for in-person visits by appointment.

Business hours

Monday – Friday: 9:00 AM – 6:00 PM (CST). Weekend inquiries are answered within 12 hours via email or WhatsApp.

Phone & WhatsApp

+86 21 6888 1234 (office) · +86 139 1234 5678 (WhatsApp) — reach us directly for urgent sourcing or order updates.

Email & contact form

partner@rindrop.com — send us your product links or MOQ requirements and we'll reply with a quote within 2.4 hours on average.

Pre-sales FAQ

Quick answers tocommon questions

We've compiled the most frequent inquiries from sellers like you. If you don't find what you need, just reach out — we're happy to help.

What is your average response time for a quote request?

Our team typically responds within 2.4 hours during business days. For urgent requests, we recommend contacting us via WhatsApp for the fastest turnaround.

Do you support one-piece dropshipping for all product categories?

Yes — we offer true one-piece dropshipping across our entire catalog, including home goods, electronics accessories, pet supplies, fashion accessories, and beauty tools. No minimum order quantity required.

Which e-commerce platforms do you integrate with?

We support Shopify, Amazon, eBay, and TikTok Shop. Our system can sync orders automatically via API or CSV upload — just let us know your preferred method.

How do shipping times and costs work for international orders?

Shipping times vary by destination and service level: ePacket (7–15 days), expedited (5–8 days), and express (3–5 days). You can view real-time rates and estimated delivery dates in your dashboard before placing an order.

Can I visit your office or warehouse for a factory tour?

Absolutely — we welcome scheduled visits to our Shanghai office and partner warehouses. Please contact us at least 3 business days in advance so we can arrange a guided tour and product showcase.

Start today

Ready to scale your store with reliable China sourcing?

Join thousands of sellers who trust Rindrop for one-piece dropshipping, fast fulfillment, and dedicated support. Let's build your next bestseller together.

50,000+ SKUs available
Shipped to 80+ countries
2.4 hr average quote response